I just want to thank you and Targetts window for looking after my needs on the windows. Too often when it comes to warranty on things it is very difficult to get. I will highly recommend you people to anyone I know that is looking for windows and doors for their homes. also, you have a very pleasant service man (Steve) who was very courteous and did a great job; often you hear when something went wrong so please pass it on to who it may concern. Great job done by Targett's.
Good Morning Scott and Andrew,
Mike was just at our home replacing one of our thermals and what a great job he did! Mike is pleasant, curteous, professional and very thorough. It was a pleasure to watch him work. Mike took great care to keep things clean and tidy as he worked efficiently and very respectful of his surroundings. He went the extra mile to notice that our front door (purchased form Targett's) wasn't closing properly and made an adjustment there.
Mike is a wonderful ambassador for the Global windows company and I really wanted to let you know how pleased we were with the service.
Thank you very much! I continue to recommend Global windows to others when and where I can. I plan on sending a note to Mike as a thank you and hope that you can forward it to him. Thanks Again! Regards,
Dear Targett's installation Manager and Team,
I am writing this letter to thank Mark and Allen for their incredible installation work on our new 8 panel door.
First of all, they arrived on time (early, in fact) and they were friendly and professional. They surveyed the old door with me and they warned me about some of the potential problems that could arise when trying to remove and replace such an old door in such an old home. Our house is over 130 years old and the front door is surrounded by the original trim and plaster walls. I understood that there was a good chance of damage to the very old trim and perhaps even the old plaster walls.
Scott P. has also warned us about potential damage when he came to the house to take measurements back in November.
We were a bit concerned because you can no longer buy the same trim that is around the door, so if it had been damaged we would have had to replace it with different trim that would have not matched the rest of our home. But the front door had to be replaced so we just accepted it as inevitable. Mark and Allen said they would do their best to protect the old trim and walls, and I went back to work.
When I returned home I could not believe the beautiful job they had done. The new door had been installed, there was not even a scratch or a chip on the walls, and all of the old trim was completely intact. My husband arrived home a few minutes after I did and we both just stood there gaping at their incredible work. It is just amazing! The beautiful new door and the spectacular job that they did installing it has completely transformed the look of our house both from the outside and from the inside. We are BEYOND thrilled!!
Please pass along my sincere thanks to Mark and Allen for the care that they took in working on our home. They absolutely exceeded all of our expectations and we are so grateful. Please also pass this along to their manager so that their professionalism and skills are recognized.
Happy New Year and thanks again!
This letter is in regards to the wonderful service that your company has given me. Thank you so much for repalcing my windows and honoring the warranty. It means alot to have a company stand behind their policies. It goes a long way. Also, to have such a great company employee as Chris is very rewarding. From the moment he arrived he set to work in such a pleasant manor. He is a great worker. Thank you again.
John and I wanted to take this opportunity to express our gratitude to your staff for the great job they did on our residence. We are extremely pleased with the quality of work and very impressed with the expediency of completing the window, siding and doors so quickly despite the wet weather conditions.
Mark and Al were wonderful to work with, they were professional, punctual and responsive to any issues or concerns we had. We really appreciated their dedication to getting the job done right in spite of the obstacles they encountered. We love our new windows and the siding has made such a dramatic improvement to our home. A beautiful job! I smile every time I round the corner to home, dramatic improvement!
We would also like to say a special thank you to Andrew Kelly for all his assistance in working with us to accomplish this project to our satisfaction. Thanks again guys! We love our newly renovated house and everything looks great! We will gladly recommend your company!
Just a quick word to let you know how pleased I am with the installation just completed by Mark St. Peter, Allan Ship and Nick at my home on 60 Bromley Avenue in Somerset Park on the Hanwell Road. They did a fantastic job to my complete satifaction. They were polite, courteous and respectful of my concerns throughout the whole process. Their finish work surpassed that done by others who had replaced windows for me previously and were quick to please. Please convey my appreciation to them. Thanks for a great job !
Hi Scott; I am sure that more often than not, businesses receive complaints about work contracted and workmanship. In our case, it is the exact opposite. We contracted your firm for two reasons, I think your windows are the best constructed of those available in the local market and your contractors' reputation for exceptional work and professionalism. Although, I could have had the job for done considerably less money (a couple thousand dollars), I wanted quality products as well as top quality installation. My wife and I believe we have received both.
The contractor, Jeff Gallagher and his workers (Carl, Dave and Brendan) were all exceptional workers (no radios, extremely polite and very trustworthy). Jeff reinforced his reputation for high quality workmanship, attention to detail, his straight-forward answers to questions and providing his opinions and assistance on any necessary contract extras.
We would definitely contract with Targett's again and would ask that Jeff do the work.
The Board of Directors wish to take this opportunity to sincerely thank you for your donation towards our "Silent Auction" that was held in conjunction with the 9th Annual Induction Awards Ceremony on September 19, 2009. Our evening was a tremendous success and certainly was due in part to your generosity. Again, thank you.
Hi Nick, I just wanted to drop you a note and please share this with Scott Pierce as well. We installed our new front door on the weekend and are so pleased with it. Thank you for your professional service right from the start with Scott's measurements, your help in solving our late delivery problem and even on the weekend calling and getting great advice from Scott to aid us in our little molding dilemma.
I wanted you to know that customer service like this really stands out to me. Be assured we will be calling on Targetts again for our next renovation project.
Hi Scott, The guys finished up the trim at my house yesterday and I am very happy with the work and how it all turned out. The installers did an excellent job and they were very pleasant to work with. I would recommend them and Targett to anyone. Thanks, Ian
I would like to express my appreciation to the folks at Targetts Windows and Doors in Fredericton for the outstanding service they have provided to us. We purchased windows from Targetts on several occasions over several years and found the staff to be very knowledgeable, expedient, considerate and thorough in the window installation. They always took the time to clean up afterward. The quality of the windows is excellent. This spring we had issues with some large windows that were nine years old. Some of these windows developed seal leaks and turned "milky" Targetts promptly replaced the windows with no questions asked. We have, and will continue to do so, recommended your company to our friends and associates. "Thank You" to Targetts personnel for the outstanding customer service, and their quality products.
Last week we had a couple of large windows installed by Targetts. The fellows that did the install also had to remove the old windows and trim, and did a wonderful job. We just wanted to acknowledge their fine work. Chris and Everett were the installers. They were quick, did excellent work and clean up, and were done and gone in no time. Also, thanks to your supply and install manager, Andrew. Hats off to all.
Attn: Scott Targett, Vaughn and I would like to express to you, and especially the project team members of our recent home renovation project, our deepest appreciation for the fantastic job done! The change in our home is miraculous! I think it is only natural when undertaking a project of this size, to be a bit apprehensive about the outcome. For this reason we carefully researched our options before choosing you as our contractor. Cost was a big factor as we are nearing retirement. We carefully gathered costs of materials and labour from suppliers and independent contractors, as well as estimates from well established contractors. Although you were a bit more expensive than most choices presented us, we felt the quality of service, materials and workmanship, and solid warranties you offer were worth much more than the small amount we would save by going with the best price. Your prices are very reasonable for the excellent quality you provide! We are so pleased we chose you! From the beginning, dealing with Scott Pierce was a pleasure. He was so open to listen to what we wanted and to try to find ways to do just that. You are the only contractor we spoke with who was willing to make a real effort to preserve the precious old wooden mouldings inside of our home, or at least replicate in the cases where it couldn't be done. (Windows are much larger). By the time we signed with you, Scott had given us complete confidence in your willingness and ability to do this job well. I cannot find enough good to say about our main contractors, Gary and Everett. They worked steadily even in the worst of weather and both performed each task to perfection. Your innovative way of finishing the outside window frames is amazing. Gary is nothing short of an artist, hand moulding each one so perfectly...they are beautiful! Your guys paid close attention to all the details and left nothing undone. They were very pleasant to have around and so willing to try to please us in every way. Although the look of our home, and the lasting quality of materials and workmanship is important to us, our main goal of this project was to significantly lower our heating costs. Your workers took every measure to make sure this will happen, from insultaing walls thoroughly, to carefully insulating and sealing all of the windows and doors they replaced. Our energy audit was completed this morning and I am very happy to say that air leakage from draughts has improved by more than 40%. Sincere thanks, especially to Gary, Everett, and Scott and the others on our project team. We are very happy with the results of your work! Much Appreciation! Norma